Courir.com

I purchased a Christmas present from this site

I purchased a Christmas present from this site (a pair of shoes). Sadly, the shoes were too big, and I wanted to return them. However, their website is down (I keep getting a "Forbidden" message when I try to access it), so I'm unable to start the return process...

Sizes clear, checkout fine

Registered in minutes, EU sizing charts helped, and Apple Pay worked. Only tiny snag was promo code field buried under an arrow, but I found it.

Fresh kicks, smooth pickup

Picked up Jordans via click and collect; box pristine, sizing true, and the in-store staff were chill. Felt confident walking out with zero hassle.

Legit pairs, minor delay

Felt confident buying here. Sneakers were authentic and well packed, delivery a day later than estimate. Happy with it.

Click and collect win

Created an account, ordered New Balance in EU sizing, and picked up in store two days later. Navigation was clean and stock was authentic. Returns policy looked fair, but I kept them. Set expectations for release weeks, things sell out fast.

Exchange handled kindly

Customer service replied within a few hours, explained return steps, and confirmed my replacement size was held. Clear instructions, friendly tone, and no runaround.

Fresh drop, zero fuss

Account setup was quick. Size guide matched my usual EU fit and checkout with Apple Pay was instant. Pair arrived pristine in branded packaging. Love the release calendar layout.

Unboxing felt special

I cracked the lid and caught that fresh leather scent. Laces tucked just right. I sat on the floor, grinning, and laced them up immediately.

Sizing advice helped, returns ok

The fit notes on the product page saved me from ordering too small. One pair still wasn’t right and the return portal was straightforward. Shipping was fast, though the box had a small dent. Shoes inside were pristine.

Sneaker drop went smoothly

Courir.com queued me for a release and checkout was clean on mobile. Size guidance matched my usual EU size. Took me two clicks to add a cap too. No fuss, no bots for once.

Solid pair, right fit

I felt satisfied trying them on. Comfort was as listed and finish was clean. Keep the box pristine for returns just in case.

Sneakerheads will vibe

Clean site, hype drops, and sizing that doesn’t lie. Felt confident hitting buy. Good energy.

Clean drops, smooth sizing

Picked up a lifestyle pair from a new release. Size guide aligned with EU to US fit, and returns looked straightforward if needed. The site vibe feels current without being chaotic.

Sizing question handled fast

Support answered in under 20 minutes, clarified unisex fit and exchange window, and linked to the returns page. Concise and accurate, which I appreciate.

Sneaker hunt made simple

Signed up with email, filtered by size and style, and found the colorway I wanted in minutes. Size guide matched true-to-size. Checkout felt sleek and quick on mobile.

Clean site, solid kicks

Shoes arrived in perfect shape, box pristine. I felt satisfied trying them on since sizing matched the chart. Wouldn’t mind faster shipping, but quality is on point.

Filters made shopping easy

Picked my size, brand, and style in seconds. Product pages showed fit notes and delivery times clearly. Checkout was straightforward.

Fresh kicks, zero regrets

Shoes arrived clean, true to size, and the color pops in daylight. Felt confident lacing them up for my run and post-run coffee.

The staff is very friendly and gives good advice.

The staff is very friendly and gives good advice. The store looks clean and well organized. I joined the Loyalty program. Purchases made on 10 and 13 Oct 2025. I really reccomend this place.

ordered a pair of Air max 1 size 41.

ordered a pair of Air max 1 size 41. Can you believe they sent me a size 39 and a size 42 !! Such a bad service. Nobody answers my messages. They took my money and shipped wrong sizes. Avoid this awful store at all costs.

Salesperson really friendly

Salesperson really friendly, combining a nice sense of humor, good energy and solid profisionalism. Always makes the visit enjoyable and easy to handle.

Always ready to help and listens carefully

Always ready to help and listens carefully, giving good advice to choose the shoes that fit us best. Very patient and frendly with every question asked.

A very nice shopping experience with Babacar

A very nice shopping experience with Babacar, who gave great advices, was friendly and always smiling. Really happy with his help, thanks to him.

DON'T BUY FROM THIS SITE!

DON'T BUY FROM THIS SITE! The shoes arrive after 20 days and, when they finally come, one is new while the other has a yellowed sole, like it was already used. I tried to contact them, but they don't reply. There is no phone number or other way to get in touch. I sent an email, but no respnse. REALLY DISAPPOINTING, FOR ME IT WAS A TERRIBLE EXPERIENCE WITH THIS SITE!

We were really well welcomed and guided by Elisa

We were really well welcomed and guided by Elisa who was very kind and patient. I recommend ++ and will come back soon!

Honestly, it’s nice to find a seller full of energy.

Honestly, it’s nice to find a seller full of energy. I don’t know if he runs the store, but he sure has what it takes. I’ve been here several times and always find him. Thanks a lot for your smile, politeness, and great mood.

I’m happy with my visit to the store!

Aissatou and Adam welcomed me with kindness and professionalism, really taking time to help me. I just wanted to try on a pair because I wasn’t sure about the size, and Aissatou quickly checked the sizes I was hesitating between. Adam also took time to figure out the best size for me. Their attentiveness, advice, and support were very helpful. Thanks to both of them and the whole team! The store is also bright, neat, and very pleasant, making the experience even nicer.

Even with the reviews, I decided to order anyway.

Even with the reviews, I decided to order anyway. The shoes arrived after a week, and I am really happy with them

I have to say, their website could use some improvement

I have to say, their website could use some improvement because it really freaked me out. I got the shoes after about 2 weeks. They sent me 3 emails, which I liked. They are new, so that's understandable. No issues so far. I hope others have a good time with them too. Good luck.

The client support was really great. 5 stars!!!

Right away, we got help from the wonderful, famous, friendly, skilled, one-of-a-kind, captivating Nicholas + the team. He stood by us no matter what. If the world ended now, I’d call Nicholas because besides the help, we could chat in French, Dutch, and English. Just as surprised as I entered the shop, I left feeling happier with my uggs. Thanks Nicholas, we’d return even without cash. Best wishes, Laetitia & Lysanne 11/10